City of Spokane Solid Waste Collection logo
City of Spokane Solid Waste Management logo
915 N. Nelson St., Spokane, WA 99202 • Phone: 311 inside city limits or 509.755.CITY (2489) for outside the city • Fax: 509.343.9652
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My Spokane 311
My Spokane 311 is the new centralized customer service department for the City of Spokane. My Spokane 311 customer service representatives can be reached by phone, on the internet or in person to help with your solid waste services. If they are unable to answer your question, they know the right person to contact who does. Representatives can be reached by calling 311, Monday-Friday 7 a.m. to 6 p.m. If you are outside the city limits, dial 755.CITY (2489). Representatives can also be reached online at or by email at You can visit a My Spokane 311 representative in person at City Hall every Monday-Friday 8 a.m. to 5 p.m.

This account is specifically for Solid Waste Collection services and is not affiliated with your My Spokane ( account.

Creating a Solid Waste Collection User Account is simple and allows you access to online services such as temporary dumpster rentals along with refuse, recycling, and yard waste requests all at your convenience.  Sign up today!

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Please enter the SPOKANE CITY STREET ADDRESS - no P.O. Boxes or mailing addresses (if different from the service location).  This will prevent any delay in processing your request.

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Spokane Solid Waste Collection
915 N. Nelson St.
Spokane, WA 99202 USA
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